Terms and conditions site

By using this website, hereinafter referred to as the Site, you accept the terms and conditions below, which is why we ask you to read them carefully!

1. General information about SITE – www.arcrentacar.ro

  • all information on the SITE that can be visited, viewed or otherwise accessed by using digital equipment;
  • the content of any e-mail sent to its customers by ArcRentACar by electronic means or any other available means of communication;
  • – any information communicated by any means by an employee or collaborator of ArcRentACar to the client, according to the contact information, specified or not by him;
  • information related to the products, services and tariffs practiced by ArcRentACar in a certain period;
  • information related to the products, services and tariffs practiced by a third party with which ArcRentACar has concluded partnership contracts, in a certain period;

1.1 Conditions of use

The contents of this document, as defined in the preamble, including but not limited to commercial symbols, still images, dynamic images, text and multimedia content presented on the Site, are the exclusive property of ArcRentACar, to which all rights reserved in this meaning directly or indirectly. No content transmitted to the customer, by any means of communication (electronic, telephone) or acquired by him by accessing, visiting and viewing is a contractual obligation on the part of ArcRentACar and the employee or collaborator ArcRentACar who mediated the transfer of content, in case where it exists, in relation to that content. The Client is not allowed to copy, distribute, publish, transfer to third parties, any content in any context other than the original intended by ArcRentACar, the inclusion of any content outside the ArcRentACar Site, the removal of signs that signify the copyright of ArcRentACar on content as well as participation in the transfer, sale, distribution of materials made by reproducing, modifying or displaying the content, except with the express consent of ArcRentACar.

1.2 Definitions

DOCUMENT – these CONTRACT Terms and Conditions – according to the definition contained in O.G. 130/2000 art. 2 letter a .: the contract for the supply of products or services concluded between a trader and a consumer, within a sales system organized by the trader, which uses exclusively, before and at the conclusion of this contract, one or more techniques remote communication; CLIENT – represents the person who accesses the Site www.arcrentacar.ro, for private or professional purposes and who has accepted the Conditions of Use of this Site, fulfilling in this sense all the requirements of the registration process, initiating and finalizing an Order. NEWSLETTER – the means of periodic information, exclusively electronic, on the products, services and promotions carried out by ArcRentACar during a certain period, without any commitment on the part of ArcRentACar with reference to the information contained therein.

2. General information about terms and conditions

2.1. The document sets out the terms and conditions of use of the Site by the customer, if he does not have another valid user agreement, concluded between ArcRentACar and him.

2.2. The use, including but not limited to accessing, visiting and viewing, the content, implies the client’s adherence to these Terms and Conditions; the client and the user undertake to permanently monitor the terms and conditions that can be updated, modified and completed. In case of disagreements, the Terms and Conditions valid at the time of the disagreement between the parties and its written notification to ArcRentACar apply.

2.3. Access to the service is made exclusively by accessing the publicly available Site www.arcrentacar.ro

2.4. By using the Site, the customer is solely responsible for all activities arising from its use. He is also liable for any material, intellectual or electronic damages or of any other nature caused to the Site, the content, the service, ArcRentACar or any third party with which ArcRentACar has concluded contracts, in accordance with the Romanian legislation in force.

2.5. If the user or customer does not agree and does not accept and revoke the acceptance given for this document:

2.5.1. It waives: access to the service or other services offered by ArcRentACar through the Site.

2.5.2. ArcRentACar will delete all data relating to it from its database, without any subsequent obligation of either party to the other or without any party being able to claim damages from the other party. interest.

2.5.3. He may at any time reconsider his decision to disagree and / or not accept the document, in the form in which it will be available at that time.

2.6. In order to exercise the right provided in art. 2.5, he may contact ArcRentACar or use the links in the content received from ArcRentACar intended for this purpose.

2.7. The customer may not unilaterally revoke the agreement expressed in favor of this document during the performance of a contract or until the moment when he will not pay the value of all contracts not honored against ArcRentACar.

2.8. This Site is intended only for individual customers who are at least 18 years old and legal entities who have not been suspended or removed by ArcRentACar, regardless of the reason for the suspension or removal.

3. Access to the Site

3.1. ArcRentACar publishes on the Site the complete and correct contact data by the client.

3.2. By using the contact form or the service present on the Site, the customer automatically allows ArcRentACar to contact him by any available means including electronic means.

3.3. Completing the partial or complete contact form and sending it does not in any way represent a commitment on the part of ArcRentACar to contact the customer.

3.4. Accessing the Site, using the information presented on it, visiting the pages or sending e-mails or notifications to ArcRentACar is done electronically, by telephone, or any other available means of communication the client and ArcRentACar, thus considering that he consents to the receipt of notifications from ArcRentACar in electronic and telephone manner, including communications by e-mail or through announcements on the Site.

3.5. ArcRentACar reserves the right not to respond to all requests of any kind, received by any means of communication (electronic, telephone, personal, etc.).

4. Newsletters

4.1. When the customer sends an email through the contact form on the site, accepting the Terms and Conditions, he has agreed to receive newsletters from ArcRentACar.

4.2. The data taken from the customer for the purpose of sending the newsletters, can and will be used by ArcRentACar within the limits of the Privacy Policy.

4.3. You may opt out of receiving newsletters at any time:

Using the specially designed link in any newsletters received.

By changing your acceptance to receive newsletters

By contacting ArcRentACar, in accordance with the contact information, and without any subsequent obligation of any party to the other or without any party being able to claim damages from the other.

4.4. Waiver of receipt of newsletters does not imply waiver of acceptance of the Terms and Conditions

4.5. ArcRentACar reserves the right to select the persons to whom it will send newsletters as well as the right to remove from its database any customer who has previously expressed consent to receive newsletters, without any subsequent commitment by ArcRentACar, or any prior notice thereof.

4.6. ArcRentACar will not include in the newsletters sent to the customer, any other advertising material in the form of content that refers to a third party that is not a partner of ArcRentACar, at the time of sending the newsletters.

5. Privacy policy

5.1. ArcRentACar collects personal data and special data, CNP, on the pages of its site, only with the voluntary consent of the customer, for the following purposes:

-to ensure his access to the service;

-sending newsletters and periodic alerts, in exclusively electronic format;

-contacting him, at his voluntary request;

-contacting him, in matters of Customer Relations;

-statistical purposes.

By completing the order form or other informative forms, each customer has expressed his consent for ArcRentACar to collect and manage his personal data, under the conditions and in compliance with the provisions of Law 677/2001. Customer has the right to obtain from ArcRentACar, through a written request, signed and dated, free of charge:

-confirmation of the fact that the data concerning him are or are not processed at a certain moment;

– rectification, updating, blocking or deletion of data whose processing is not in accordance with the law, especially of incomplete or inaccurate data;

-transformation into anonymous data of the data whose processing is not in accordance with the law;

Any customer has the right to oppose at any time, for good and legitimate reasons related to his particular situation, by sending to ArcRentACar a request in writing, dated and signed, that the data concerning him be processed, unless there are contrary legal provisions. In case of justified opposition, the processing can no longer target the data in question.

Any customer has the right to object at any time, free of charge and without any justification by sending to ArcRentACar a request in writing, dated and signed, that the data concerning it be processed for direct marketing purposes, on behalf of the operator or a third party, or be disclosed to third parties for such purpose.

5.2. ArcRentACar may inadvertently collect other data, IP address, time of visit, place of access, name and version of internet browser, operating system, including other parameters provided by the internet browser through through which the Site is accessed and can be used by ArcRentACar to improve the services offered to its customers, or for statistical purposes; the exception is if the provisions of the document are violated, in the event that the result of the client’s actions contradicts the interests or causes damages of any kind on the part of ArcRentACar and any third parties with whom ArcRentACar has partnership agreements at that time.

5.3. The customer has the right to object to the collection of his personal data and to request their deletion, thus waiving any implied rights specified therein and without any subsequent obligation of any party to the other or without any the party may claim damages from the other, but only in accordance with art. 2.8.

5.4. For the exercise of the rights cf art. 5.3, the client will address ArcRentACar, according to the contact data available on the Site, valid on that date.

5.5. Using the forms available on the Site, the customer has the right to modify the data he initially declared to reflect any change that has occurred, if any.

5.6. ArcRentACar’s privacy policy refers only to data provided voluntarily by the customer exclusively on the Site.

5.7. ArcRentACar undertakes that the data collected from the customer be used only in accordance with the stated purposes and not to make public, sell, rent, transfer, etc. the database containing information regarding the personal or special data of the client of any third party not involved in the fulfillment of the declared purposes.

5.8. Exception from the provisions of art. 5.7 will make the situation in which the transfer, access, visualization, etc. is requested by the competent bodies in the cases provided by the regulations in force at the date of the event.

5.9. ArcRentACar guarantees that the personal data of a customer, collected through the contact form, will be used only until the solution of the problem communicated by him, after which they will become exclusively statistical data.

5.10. ArcRentACar is not responsible for failures that may jeopardize the security of the server that hosts the database that contains this data.

6. Fraud

6.1. ArcRentACar does not request from its customers by any means of communication, email, telephone, SMS, etc. information regarding confidential data, accounts and bank cards or personal passwords.

6.2. The customer assumes full responsibility for disclosing his confidential data to a third party.

6.3. ArcRentACar disclaims any responsibility if a customer is or is harmed in any way by a third party who claims to represent the interests of ArcRentACar.

6.4. The customer will inform ArcRentACar of such attempts, using the contact details.

6.5. ArcRentACar does not promote SPAM. Any customer who has explicitly provided his email address on the Site may opt to deactivate the customer account related to this email address.

6.6. Communications made by ArcRentACar by electronic means of distance communication, e-mail contain the complete and compliant identification data of the sender or links to them, at the date of transmission of the content.

6.7. The following purposes may or may not be considered attempted to defraud the Site and ArcRentACar. ArcRentACar reserves the right to initiate criminal proceedings against one or more persons who have tried, or have achieved, the following:

6.7.1. to access any other customer’s data using an account or any other method.

6.7.2. to alter or modify the content of the Site or any correspondence sent in any way by ArcRentACar to the customer.

6.7.3. to affect the performance of the server running the Site.

6.7.4. to access or disclose to any third party who does not have the necessary legal authority, the content sent by any means by ArcRentACar to the customer when he is not the legitimate recipient of the content.

6.7.5. Any use of the content for purposes other than those expressly permitted by the document or the accompanying use agreement, if any, is prohibited.

7. Company liability

7.1. ArcRentACar cannot be held responsible in any way to any customer who uses the Site or its content, other than within the limits of the articles that constitute the Terms and Conditions.

7.2. If a customer believes that content submitted by any means by ArcRentACar infringes copyright or any other rights, he may contact ArcRentACar for details, according to the contact details, so that ArcRentACar to be able to make an informed decision.

7.3. ArcRentACar does not guarantee the user or customer access to the Site or the service, in the absence of registration by the latter by going through the registration steps on the Site, and does not give him the right to download or modify in whole or in part the content, to reproduce in part or in full the content, to copy, or to exploit any content in any other way, or to transfer to any third party any content over which it has and obtained access, based on an agreement use, without the prior written consent of ArcRentACar.

7.4. ArcRentACar is not responsible for the content, quality or nature of other Sites that are accessed through content links, regardless of the nature of those links. For those Sites, the responsibility lies entirely with their owners.

7.5. ArcRentACar is exempt from any liability for the use of the Sites and the content transmitted to the customer, by any means, electronic, telephone, etc., through the Sites, e-mail or an employee of ArcRentACar, when this use of the content may or may cause damage of any kind to the customer and any third party involved in this transfer of content.

7.6. ArcRentACar does not offer any direct or indirect guarantees such as:

7.6.1. The service will be according to customer requirements

7.6.2. The service will be uninterrupted, secure or error free of any kind

7.6.3. Products obtained free of charge or for a fee will meet the customer’s requirements or expectations

7.7. Within the provisions of the Terms and Conditions, the operators, administrators and owners of the Site are in no way responsible for their relationships or consequences resulting from acquisitions, special offers, promotions, promotions, or any other type of relationship, connection, transaction, collaboration, etc. which may occur between the client and any of those who promote themselves directly or indirectly through the Site.

8. Strong major

8.1. Except as otherwise expressly provided, none of the parts of a contract that is still in progress will be liable for failure to perform on time and properly, in full or in part. partially, of any of the obligations incumbent on them under the contract, if the non-execution of the respective obligation was caused by an event of force majeure.

8.2. The party or legal representative of the party invoking the above-mentioned event is obliged to inform the other, immediately and completely, of its occurrence and to take any measures available to it for limiting the consequences of that event.

8.3. The party or legal representative of the party invoking the above-mentioned event is exempt from this obligation only if the event prevents it from carrying it out.

8.4. If within 15 days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of this contract without any of them being able to claim from the other. other damages.

8.5. The party invoking the force majeure event must prove the impossibility of executing the obligations within 30 days from the date of the event but within the limits of art. 8.3.

9. Applicable law, litigation

9.1. By using, visiting, viewing the Site and any content sent by ArcRentACar to the customer by accessing and shipping by any means, electronic, telephone, etc., he agrees at least with the provisions of “Terms and conditions ”.

9.2. Any dispute regarding these Terms and Conditions that may arise between the customer and ArcRentACar will be settled amicably.

9.3. If any of the above clauses is found to be void or invalid, regardless of the cause, this clause will not affect the validity of the other clauses.

9.4. This document has been drafted and will be interpreted in accordance with Romanian law.

10. Final provisions

10.1. ArcRentACar reserves the right to make any changes to these provisions, as well as any changes to the Site / its structure / service as well as any content without prior notice to the customer.

10.2. Within the limits of the Terms and Conditions, ArcRentACar cannot be held responsible for any errors on the Site for any reason, including due to changes, settings, etc., which are not made by Site Administrator.

10.3. ArcRentACar reserves the right to insert advertising banners of any nature and / or links on any page of the Site, in compliance with the legislation in force.

10.4. Any dispute of any kind that may arise between the customer and ArcRentACar or its partners will be settled amicably. If this is not possible, the conflict will be resolved by the courts in Cluj Napoca, in accordance with the Romanian laws in force.